Terms & Conditions

Effective Date: 30-08-2026

Welcome to GLISTA APPAREL. These Terms & Conditions govern your access to and use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About GLISTA APPAREL

GLISTA APPAREL is an online fashion retailer offering clothing and related products through its website.

Our products include contemporary apparel such as tops, dresses, co-ord sets, and other fashion essentials. Product availability, colours, sizes, specifications, and pricing may change from time to time.

2. Website Usage

By using our website, you agree to:

• Provide accurate and complete information when placing an order or creating an account.
• Use the website only for lawful purposes.
• Not attempt to interfere with, damage, or gain unauthorized access to any part of the website.
• Not reproduce, copy, distribute, or commercially exploit our website content without prior written permission.
• Not use the website in a way that could negatively affect its operation or availability.

GLISTA APPAREL reserves the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate.

However, actual colours may appear slightly different depending on your device, screen settings, lighting, or photography conditions.

Product measurements and fit may also vary slightly due to manufacturing and fabric characteristics.

GLISTA APPAREL reserves the right to correct errors, update product information, modify specifications, or discontinue products without prior notice.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you and provide an appropriate resolution, which may include offering an alternative product or processing a refund where applicable.

5. Pricing and Payment

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

GLISTA APPAREL reserves the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

Customers are responsible for providing accurate payment and billing information.

We use payment services and payment gateways that may process transactions securely. GLISTA APPAREL does not knowingly retain complete card or other sensitive payment credentials.

6. Order Placement and Confirmation

When you place an order through our website, you agree that the information provided by you is accurate and complete.

After successfully placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication channel.

An order confirmation does not necessarily guarantee that the product will remain available if an unexpected inventory or technical issue occurs.

7. Order Cancellation

Orders cannot be cancelled after they have been placed.

Customers are requested to carefully verify product selection, size, colour, quantity, shipping address, and contact details before completing their purchase.

Once an order has been successfully placed, cancellation requests will not be accepted.

8. Shipping and Delivery

GLISTA APPAREL currently delivers products across India and does not currently offer international shipping.

Orders are generally processed within 1–3 business days after successful payment confirmation.

Estimated delivery timelines are:

• Standard Delivery: 5–7 business days
• Express Delivery: 2–4 business days, where available

Delivery timelines are estimates and may vary depending on the delivery location, courier availability, weather, public holidays, logistical conditions, and other circumstances beyond our control.

Please refer to our Shipping Policy for complete information regarding delivery, tracking, shipping charges, and delivery issues.

9. Returns, Replacements and Refunds

Returns, replacements, exchanges, and refunds are subject to our Refund and Cancellation Policy.

If you receive a damaged, defective, incorrect, or significantly misrepresented product, you must contact us within the applicable period specified in our Refund and Cancellation Policy.

GLISTA APPAREL may request photographs, order details, packaging information, or other evidence to verify the issue before approving a return, replacement, exchange, or refund.

10. Intellectual Property

All content available on the GLISTA APPAREL website, including but not limited to:

• Brand name and logo
• Product images
• Photography
• Graphics
• Text and product descriptions
• Website design and layout
• Icons and visual elements
• Marketing materials

is owned by or licensed to GLISTA APPAREL and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. User Information and Privacy

When you place an order or interact with our website, you may provide information such as your name, contact details, billing information, shipping address, and other information required to process your order.

We use such information for purposes including:

• Processing and delivering orders
• Communicating with customers
• Providing customer support
• Processing payments and refunds
• Improving our services
• Meeting applicable legal and regulatory requirements

Your use of the website is also subject to our Privacy Policy.

12. Third-Party Services

Our website may use third-party services, including payment gateways, courier partners, analytics services, communication services, and other technology providers.

These third parties may have their own terms and privacy policies. GLISTA APPAREL is not responsible for the independent policies, practices, or availability of third-party services.

13. Promotions and Offers

From time to time, GLISTA APPAREL may provide discounts, promotional offers, coupon codes, or other special offers.

Promotional offers may have specific terms, eligibility requirements, validity periods, product exclusions, or usage limitations. These conditions will be communicated with the relevant promotion.

GLISTA APPAREL reserves the right to modify or withdraw a promotional offer where permitted.

14. Limitation of Liability

GLISTA APPAREL makes reasonable efforts to maintain accurate information and reliable website services. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely free from technical issues.

To the extent permitted by applicable law, GLISTA APPAREL shall not be responsible for losses resulting from circumstances beyond our reasonable control, including technical failures, internet disruptions, courier delays, natural events, government restrictions, or other unforeseen circumstances.

15. Indemnification

By using our website, you agree to indemnify and hold harmless GLISTA APPAREL, its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, or expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of applicable laws or third-party rights.

16. Changes to These Terms

GLISTA APPAREL may update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised effective date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to these Terms & Conditions or your use of the website shall be subject to the applicable jurisdiction of the courts having authority over Karbi Anglong, Assam, to the extent permitted by applicable law.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

GLISTA APPAREL
Japarajan
PIN: 782470
Dist: Karbi Anglong
Assam, India

Phone: +91 6901322411
Email: support@glista.co.in

By accessing or purchasing from the GLISTA APPAREL website, you acknowledge that you have read, understood, and agreed to these Terms & Conditiions.